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Organisation: Kumano Foreign Tourist Transport Promotion Council
Name: Ryuji Furukawa
E-Mail: furukawa_r0010@pref.wakayama.lg.jp
Category: Traffic and Public Transport

Name of Project: Kumano Kodo Pilgrimage Route Bus Information

Description of Project: The Kumano Kodo pilgrimage routes, UNESCO World Heritage were not sufficient in terms of multilingual information. To solve this problem, the special committee was formed and examined the development of bus information system of Nakahechi route for three years. Then the following six items were practiced. - Continuous guidance from the station to the sightseeing spot - Integration of timetables and fare charts at bus stops that differ depending on the bus company - Unification of external sign display for bus vehicles - Unification of guidance methods inside bus vehicles - Providing guide maps near the bus stop - Design mutual communication support board between bus drivers and travelers As results, bus users can now sightsee in the Kumano area without stress, the unified information has enabled the guide to provide smooth information and it attracts new tourists and return visits promoted exchanges and revitalized the local economy.

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